Skip to Content

STANDARD TERMS AND CONDITIONS OF SALE

  1. Welcome to Dhenughrit. By accessing or using www.dhenughrit.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.
  2. 1. About Dhenughrit
  3. Dhenughrit is a premium Himalayan Cow Ghee brand committed to sourcing authentic cow ghee directly from villages in Himachal Pradesh and delivering it across India.
  4. 2. Acceptance of Terms
  5. By using this website, placing an order, or creating an account, you confirm that you have read, understood, and agreed to these Terms & Conditions.
  6. If you do not agree with any part of these terms, please do not use our website.
  7. 3. Product Information
  8. We strive to provide accurate descriptions, images, pricing, and product details.

  9. However:

    • Product images are for illustration purposes.
    • Natural variations in colour, texture, aroma, or grain formation may occur as our ghee is a natural product.
    • Such natural variations do not indicate a quality issue.

    10. 4. Pricing

    All prices displayed on the website are in Indian Rupees (INR).

    Prices are subject to change without prior notice.

    Applicable taxes and shipping charges, if any, will be displayed during checkout.

    5. Orders

    All orders are subject to acceptance and availability.

    We reserve the right to:

    • Accept or reject any order.
    • Cancel orders due to pricing errors.
    • Cancel orders due to stock availability.
    • Cancel suspicious or fraudulent transactions.

    11. If payment has already been received, the applicable refund will be processed.

    6. Payment

    We accept secure online payments through authorized payment gateways.

    Dhenughrit does not store your card or banking details.

    7. Shipping & Delivery

    We deliver across India.

    Estimated delivery times are provided for convenience and may vary depending on:

    • Courier availability
    • Weather conditions
    • Remote locations
    • Public holidays
    • Force majeure events

    12. Delivery delays beyond our control shall not make Dhenughrit liable for compensation.

    8. Returns & Refunds

    Due to the perishable nature of food products, opened or used products cannot be returned.

    If you receive:

    • A damaged product
    • A leaking package
    • An incorrect item

    13. Please contact us within 48 hours of delivery with photographs and your order details.

    Each request will be reviewed individually.

    9. Product Storage

    Customers are responsible for storing the product according to the instructions provided.

    Improper storage after delivery is not covered under our return or refund policy.

    10. Intellectual Property

    All content available on this website, including:

    • Logos
    • Brand name
    • Images
    • Product photographs
    • Graphics
    • Videos
    • Text
    • Website design

    14. is the exclusive property of Dhenughrit and may not be copied, reproduced, distributed, or used without prior written permission.

    11. User Conduct

    You agree not to:

    • Misuse the website.
    • Attempt unauthorized access.
    • Upload malicious software.
    • Use the website for fraudulent activities.
    • Interfere with website functionality.

    15. 12. Limitation of Liability

    To the maximum extent permitted by law, Dhenughrit shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

    Our maximum liability shall not exceed the value of the purchased product.

    13. Health Disclaimer

    Our products are traditional food products.

    Information provided on this website is for general informational purposes only and should not be considered medical advice.

    Customers with allergies, dietary restrictions, or medical conditions should consult a qualified healthcare professional before consumption.

    14. Privacy

    Your personal information is handled in accordance with our Privacy Policy.

    By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

    15. Third-Party Services

    Our website may contain links or integrations with third-party services such as:

    • Payment gateways
    • Courier partners
    • Social media platforms

    16. We are not responsible for the policies or practices of these third parties.

    16. Changes to Terms

    Dhenughrit reserves the right to update or modify these Terms & Conditions at any time without prior notice.

    Updated terms will become effective immediately upon publication on this website.

    17. Governing Law

    These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

    Any disputes shall be subject to the exclusive jurisdiction of the competent courts where Dhenughrit is registered or operates.

    18. Contact Us

    If you have any questions regarding these Terms & Conditions, please contact us.

    Dhenughrit

    🌐 Website: www.dhenughrit.com

    📱 WhatsApp: +91 8010012305

    ✉️ Email: dhenughrit@gmail.com (

  16.